Terms of Service
1. About us
HomeInspection.es is an independent property inspection and documentation service operating on the Costa Blanca, Spain.
Contact: office@homeinspection.es · +34 644 771 306
2. Services provided
HomeInspection.es provides visual property condition documentation services, including:
- Move-in inspections (Acta de Entrega)
- Move-out inspections (Acta de Salida)
- Interim / periodic condition checks
- Pre-rental assessments
- Property photography and video
All reports produced by HomeInspection.es are visual condition assessments. They are informational and descriptive in nature. They do not constitute a structural survey, a technical report (informe técnico), an energy certificate, or legal advice. For structural or technical assessments, a qualified arquitecto técnico or aparejador is required.
3. Booking and confirmation
A booking is confirmed when you receive written confirmation from HomeInspection.es by email. We aim to confirm all bookings within 24 hours.
Please ensure the property is accessible and, where possible, that both the landlord and tenant (or their representatives) are available at the agreed time.
4. Cancellation and rescheduling
- Cancellations made more than 24 hours before the appointment: no charge
- Cancellations made less than 24 hours before the appointment: a €30 travel fee may apply
- If we are unable to access the property at the agreed time due to circumstances outside our control, a rescheduling fee may apply
We reserve the right to reschedule appointments due to unforeseen circumstances. We will give as much notice as possible.
5. Report delivery
Reports are delivered by email in PDF format within 48 hours of the inspection. Express 24-hour delivery is available at a surcharge, subject to availability.
The report is delivered to all parties who signed or were present at the inspection, unless otherwise agreed.
6. Nature and limitations of the report
Our reports document observable, visible conditions at the time of inspection. They do not include:
- Areas that were inaccessible, covered or locked at the time of inspection
- Conditions that were not visually apparent at the time of inspection
- Structural, electrical or plumbing assessments beyond visual observation
- Legal determinations of liability or responsibility
HomeInspection.es reports may be used as supporting evidence in deposit disputes or civil proceedings, but we cannot guarantee any specific legal outcome. For legal advice, consult a qualified lawyer.
7. Signatures and objections
All parties present at the inspection are invited to sign the report. If a party disagrees with any item, they may record their objection in writing on the signature page. This objection will be included in the final report. Signing with objections noted does not invalidate the document.
If a party refuses to sign, this is noted in the report. The report remains valid.
8. Photography and data
Photos taken during the inspection are timestamped and form part of the inspection report. They are shared only with the parties to the inspection unless required by law or legal proceedings.
By booking an inspection, you consent to the property being photographed for the purposes of the inspection report.
9. Payment
Payment is due at the time of booking confirmation or on the day of the inspection, as agreed. We accept bank transfer, card, Bizum and PayPal.
For B2B partner arrangements, invoicing terms are agreed separately.
10. Liability
HomeInspection.es carries out inspections with professional care and attention. However, our liability is limited to the fee paid for the inspection in question. We are not liable for any consequential losses arising from the use of, or reliance on, an inspection report.
We are not liable for conditions that were not visible or accessible at the time of inspection.
11. Governing law
These terms are governed by Spanish law. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts of Alicante, Spain.
12. Changes to these terms
We may update these terms from time to time. The current version is always available at this URL.
13. Contact
For any questions about these terms: office@homeinspection.es